Terms of service

1. Introduction and Acceptance of Terms

Welcome to TCE.Digital (the "Website," "we," "us," or "our"), operated by Total Concept Electric. By accessing or using our Website and purchasing any digital products, including but not limited to project designs, 3D models, training courses, mobile applications, interactive wiring diagrams, and electrical calculation tools (collectively, the "Digital Products" or "Services"), you agree to be bound by these Terms of Service (the "Terms").

If you do not agree to these Terms, please do not use our Website or purchase our Digital Products.

2. Definitions

  • "Company," "we," "our," "us" — refers to Total Concept Electric / TCE.Digital.

  • "User," "you," "your" — refers to any individual or entity accessing our Website or purchasing our Digital Products.

  • "Digital Products" — refers to all downloadable or web-based digital content sold via TCE.Digital, including software, design files, educational content, and mobile applications.

  • "Account" — refers to the user profile created on our Website to access purchased Digital Products.

3. Account Registration

To access certain features or purchase Digital Products, you may be required to register an account. You agree to:

  • Provide accurate, current, and complete information during registration.

  • Maintain and promptly update your account information.

  • Keep your password secure and confidential.

  • Notify us immediately of any unauthorized use of your account.

  • Be fully responsible for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Digital Products and Licensing

4.1. License Granted

When you purchase a Digital Product from TCE.Digital, you are purchasing a non-exclusive, non-transferable, revocable license to use that product for personal, educational, or internal business purposes, unless otherwise specified in the product description. You do not own the Digital Product — you own the license to use it.

4.2. Permitted Use

Unless a specific product listing states otherwise, you may:

  • Download and store the Digital Product on your personal or business devices.

  • Use the Digital Product for your own projects (electrical design, training, estimation, etc.).

  • Print or display output from the Digital Product for internal use.

4.3. Prohibited Use

You may NOT:

  • Resell, redistribute, sublicense, or transfer the Digital Product to any third party.

  • Share download links, activation codes, or login credentials.

  • Modify, reverse-engineer, decompile, or create derivative works from the Digital Product (except where explicitly allowed).

  • Use the Digital Product for any unlawful, fraudulent, or harmful purpose.

  • Remove any copyright or proprietary notices embedded in the Digital Product.

4.4. Bulk / Enterprise Licenses

If you require multiple licenses for a team or organization, please contact us directly at (619) 394-3388 or captainmustang55@hotmail.com for custom pricing and terms.

5. Payment and Pricing

  • All prices are listed in U.S. Dollars (USD) unless otherwise indicated.

  • We reserve the right to change prices, promotional offers, and product availability at any time without prior notice.

  • Payment is processed through our secure third-party payment gateways. By submitting your payment information, you authorize us to charge the applicable fees.

  • You are responsible for all applicable taxes, including sales tax, use tax, or VAT, depending on your jurisdiction.

6. User Conduct and Responsibilities

By using our Website and Digital Products, you agree to:

  • Comply with all applicable federal, state, and local laws (including Kentucky and U.S. law).

  • Not attempt to hack, disrupt, or gain unauthorized access to our systems.

  • Not upload or transmit viruses, malware, or any code intended to harm our Website or users.

  • Not impersonate any person or entity or misrepresent your affiliation with us.

7. Intellectual Property

All content on the TCE.Digital Website, including but not limited to text, graphics, logos, software, source code, product designs, course materials, and audio/visual elements, is the exclusive property of Total Concept Electric or its licensors and is protected by U.S. and international copyright, trademark, and intellectual property laws.

Unauthorized use, reproduction, or distribution of any intellectual property on this site is strictly prohibited.

8. Critical Safety and Professional Disclaimer

IMPORTANT — ELECTRICAL WORK IS DANGEROUS.

Our Digital Products, including design files, wiring diagrams, calculation tools, and training materials, are provided for informational, educational, and reference purposes only. They are not a substitute for professional engineering judgment, site inspections, or compliance with local building codes and regulations (e.g., the National Electrical Code® — NEC).

  • You assume full responsibility for any electrical work performed based on our Digital Products.

  • We strongly recommend that all electrical designs and installations be reviewed and approved by a licensed professional engineer or electrician familiar with the specific requirements of your jurisdiction.

  • TCE.Digital expressly disclaims any liability for property damage, personal injury, or death resulting from the use, misuse, or interpretation of our Digital Products.

9. Disclaimer of Warranties

YOUR USE OF OUR WEBSITE AND DIGITAL PRODUCTS IS AT YOUR SOLE RISK.
All products and services are provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, either express or implied, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • Warranties that the Digital Products will meet your specific requirements or be error-free, secure, or uninterrupted.

We do not guarantee that the Website or Digital Products will be compatible with all devices, operating systems, or third-party software.

10. Limitation of Liability

To the fullest extent permitted by law, TCE.Digital and Total Concept Electric, along with our officers, directors, employees, and agents, shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages.

  • Loss of profits, revenue, data, or business opportunities.

  • Damages resulting from the use, inability to use, or performance of our Digital Products.

In any case, our total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Website and Digital Products shall not exceed the total amount paid by you, if any, for the specific Digital Product giving rise to the claim during the twelve (12) months prior to the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless TCE.Digital, Total Concept Electric, and our affiliates, employees, and partners from and against any claims, damages, losses, costs, or expenses (including reasonable attorney's fees) arising out of:

  • Your use of our Digital Products.

  • Your violation of these Terms.

  • Your violation of any applicable law or regulation.

  • Your violation of any third-party rights.

12. Termination and Suspension

We reserve the right to suspend or terminate your access to our Website and Digital Products, without prior notice, if you violate these Terms or engage in fraudulent, abusive, or unlawful activity.

Upon termination:

  • Your license to use our Digital Products will immediately cease.

  • You must destroy all copies of our Digital Products in your possession.

  • Sections regarding Intellectual Property, Disclaimer, Limitation of Liability, Indemnification, and Governing Law shall survive termination.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky and the United States of America, without regard to its conflict of law provisions.

13.1. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of our Services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Louisville, Kentucky, and judgment on the arbitration award may be entered in any court having jurisdiction thereof.

13.2. Waiver of Class Action

You agree to resolve any disputes on an individual basis and waive any right to participate in a class action, collective action, or class-wide arbitration.

14. Links to Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by TCE.Digital. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and policies of any third-party site you visit.

15. Modification of Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to our Website. Your continued use of our Website and Digital Products after any changes constitute your acceptance of the revised Terms. Please check this page regularly for updates.

16. Entire Agreement

These Terms, together with our Return and Refund Policy and Privacy Policy (if applicable), constitute the entire agreement between you and TCE.Digital regarding your use of our Website and Digital Products, superseding any prior agreements or understandings.

17. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Contact Method Details
Email captainmustang55@hotmail.com
Phone (619) 394-3388
Physical Address 11878 Capital Way, Louisville, KY 40059, United States

We aim to respond to all inquiries within 2–3 business days